OUR IMPLEMENTATION METHEDOLOGY
Road Map planning
Testing
Conceptual Design
UAT and End User Training
Detailed Design
Go Live
Built
Production Support
SAP UPGRADE SERVICES
With our deep domain focus, our consultants can conduct suitable assessment of the gaps between growing business needs and existing solution capabilities, conduct regular system audits and health checks and come up with a need for a suitable switchover or upgrading plan.
Our Upgrade framework, helps protect investments in applications, data, and interfaces when customers migrate from one version of SAP to another. With our wide experience in cross-application integrated landscape, we ensure seamless migration of applications, data, and interfaces.
Has developed an in-house risk and impact assessment tool for SAP Upgrades. We manage the complete project execution, including project management, change management, and risk management, using proprietary tools.
POST IMPLEMENTATION SUPPORT
We understand that success of your solution ultimately depends on the how it is used and supported. You can have the world class implementation, but in the end, if your user community cannot run this or your IT group cannot support it then you will not get the value from your solution that you should be. Our post-implementation support services include all of the following. Moreover, our consultants will work within your established IT process controls such as to seamlessly augment your existing staff without introducing any additional risk. We have art of assessing current process and improving on it without threatening those who are responsible for execution.
We offer our end-to-end Support services; 100% from offshore which is process driven, SLA based approach which helps the customers bring down costs of supporting and maintaining the system, and achieve their business goals better.
• 24 X 7 Helpdesk support ( Remote / Onsite)
• L1 , L2 & L3 Production Support and Maintenance
• Development Support
• Basis Support services
• Functional Enhancement and Configuration
• Project stabilization and steady-state transition
• Business process fine-tuning
• Personnel training and quality controls monitoring
• Incident tracking and resolution